Remote Customer Service Representative | Bilingual | Mexico

We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations.

This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US BPO/call center experience, and the ability to thrive in fast-paced support environments.

Compensation

$5 USD per hour

Paid weekly

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

Windows 11 PC (Mac not supported)

12–16 GB RAM

Dual monitors

Webcam

Fibre internet with a wired connection

Backup power solution

Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

Resume and Prescreen Questionnaire Review

One-Way Video Interview

Live Interview

Final Interview

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position.

What We’re Looking For

Previous US BPO / call center experience

Excellent spoken and written English

Strong customer service and communication skills

Experience handling inbound and/or outbound customer interactions

Ability to multitask and work efficiently across multiple systems

Professional, reliable, and detail-oriented mindset

Comfortable working in structured remote environments

Experience Backgrounds We Welcome

We are open to candidates with experience in the following areas:

Customer Support

Healthcare Support

Technical Support

Billing Support

Sales Support

Appointment Scheduling

Collections

Administrative Support

Live Chat / Email Support

Retention / Escalations

Call Center / BPO Environments

Please note:

Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.

Incomplete applications may automatically be removed from consideration.

If you are an experienced customer service professional looking for long-term remote opportunities with growing international teams, we encourage you to apply.