Associate Client Partner

Location: Mexico City, Mexico

Experience: 2–4 years

Type: Consultant, Permanent

Department: Client Success & Operations

About Us

Qure.ai is a global healthtech

company using artificial intelligence to improve disease detection and patient

outcomes at scale. Our solutions are deployed across hospitals, diagnostic

networks, and public health programs worldwide.

Today, our technology

has impacted 40M+ lives across 105+ countries , deployed across 5,200+

sites 26 FDA-cleared indications , we are helping shape the

future of AI-driven healthcare.

The Opportunity

This role sits at the intersection of client success, project

coordination, and operational execution. You will serve as the day-to-day

anchor for client-facing programs driving communication, issue resolution,

documentation, meeting support, and invoicing workflows to help deployments run

smoothly across geographies.

What You’ll Own & Drive

Own day-to-day communication

with client partners and manage project action items across channels and

stakeholder groups.

Coordinate with on-ground

teams, program teams, and administrative stakeholders to support deployment of

Qure software.

Drive timely resolution of

client issues by liaising with Client IT, Program teams, and internal

engineering teams.

Create, track, and close

tickets related to complaints, deployments, and engineering requests with

proper client confirmation.

Run strong operating rhythms

through meeting support, structured minutes, documentation upkeep, and internal

status reporting.

Partner with finance to ensure

timely invoicing and closure of financial transactions, while staying

comfortable with occasional domestic and international travel.

What Success Looks Like

In the first

6–12 months, you will:

Build trusted day-to-day

relationships with client partners and become the default operational point of

contact for ongoing programs.

Establish clear communication

cadences and action tracking across client, program, and internal teams.

Improve turnaround time and

follow-through on complaints, escalations, deployment asks, and engineering

requests.

Maintain clean, up-to-date

documentation across client boards, tickets, and internal communication

channels.

Ensure meeting outputs,

minutes, and presentations are consistently produced at a high standard for

internal and external coordination.

Bring discipline to invoicing

and financial follow-ups so operational execution translates into timely

closure.

Core Skills Required

2–4 years of experience in

business operations, client success operations, project coordination, or a

similar role.

Graduate in any discipline;

healthcare industry exposure is a plus.

Excellent written and verbal

communication skills with the ability to coordinate across diverse

stakeholders.

Strong analytical thinking and

problem-solving ability.

Interest in technology

products; experience in tech ops or client-facing operations is a bonus.

Process-oriented mindset with a

strong bias for execution and getting things done.

Ability to work effectively in

cross-functional, cross-team environments and support distributed teams.

Life at Qure

·      Flexibility &

Ownership

o   Hybrid work culture

o   Relocation support

(where applicable)

o   Opportunity to work on

global markets

·      Growth & Learning

o   Learning

and development allowance

o   High ownership and

accelerated career growth

·      Wellbeing

o   Comprehensive

health insurance

o   Unlimited

therapy sessions

o   Fitness & wellness

allowance

·      Culture & Community

o   Annual

and team offsites

Our Values

·      Humble: Curious, open to

feedback, and focused on team success over individual credit.

·      Hungry: High ownership,

relentless drive, and a constant push for better outcomes.

·      Smart: Structured thinking

with empathy, solving complex problems with clarity and strong collaboration.

Requirements Project Management, English + Spanish, Past healthcare experience would be a plus