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Antolin

Saltillo / Global

Customer Service Representative

Job Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

- Communicate with customers via phone, email and chat

- Provide knowledgeable answers to questions about product, pricing and availability

- Work with internal departments to meet customer's needs

- Data entry in FORD platforms

Qualifications

- At least 3 years' of relevant work experience

- Excellent phone etiquette and excellent verbal, written, and interpersonal skills

- Ability to multi-task, organize, and prioritize work

- Advanced English

- SAP

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