Amazon Compliance Specialist (E-commerce)

Description

Role: Compliance Specialist

Location: Remote | Latin America

Schedule: 9AM-5PM Eastern Time Zone

Salary: Open to negotiation based on experience

The Compliance Specialist works under direct supervision and follows company and department policies and procedures to ensure compliance with Amazon policies and eCommerce regulatory requirements. Responsibilities include researching and assessing laws, regulations, and Amazon policies that govern eCommerce businesses to resolve compliance violations and mitigate revenue loss.

Primary Responsibilities:

Through the use of company and department practices and procedures, researches laws and regulations related to advertising, labeling, and selling consumer goods in interstate commerce, including FDA and EPA regulations

Efficiently manages daily deliverables across multiple clients and categories, meeting accuracy, efficiency, quality control, and brand standards

Opens and manages new cases with Amazon Seller Support to resolve compliance issues

Follows standard practices and procedures to determine the best response to seller account issues

Discusses issues and solutions with the manager to ensure alignment with client and company requirements

Analyzes federal and state legislation, regulations, and policies, and provides actionable guidance to ensure compliance

Communicates legal requirements in a concise manner to ensure all stakeholders’ understanding of requirements

Under manager supervision, drafts Amazon appeals, Plans of Action, and other documents to resolve compliance issues

Works with internal departments to resolve compliance issues and develop strategies for preventing future cases

Acts as a key point of contact for managing and addressing daily requests from internal departments and company clients

Maintains communication with the brand management team and department managers, researches regulatory requirements, and implements proactive measures to ensure the company and clients remain compliant

Stays updated on Amazon policies and legal requirements to enhance skills and expertise

Assists manager by gathering, tracking, managing, and preparing documents for compliance investigations

Maintains or exceeds department-established performance standards

Continues to learn and apply department Trainual subjects according to standards

Other duties as assigned

Requirements

Bachelor’s degree in Business, a related field, or equivalent work experience

Up to two (2) years of experience in the regulatory or compliance field. eCommerce or digital content experience preferred

Effectively communicates basic regulatory matters with clarity

Ability to read, understand, and interpret compliance and regulatory language

Safeguards confidential information and uses sound business judgment

Proficiency in Microsoft Word, Excel, Google Docs, Google Sheets, or similar software

Good communication, negotiation, and organizational skills

Benefits

Remote Work: Work from anywhere—our team is global, and we value work-life balance.

Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us.

Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.

As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved.