Coordinator, Global Events

Description

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community. As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

POSITION SUMMARY

This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Coordinator, Global Events supports the execution of Global Events, including Explorations, Universities, Global Leadership Conference, and Leadership Academies, with a focus on registration management, attendee experience, communications coordination, and operational logistics. This role works cross-functionally with Event Leads, MSC team members, and technology partners to ensure accurate registration data, seamless communications, and a high-quality attendee experience.

The Coordinator manages all event-related lists and assignments (including rooming, activities, and group placements), supports payment tracking and refunds, and coordinates key communications and logistics. This role also contributes to event content development, SOP maintenance, attendee engagement initiatives, and overall operational readiness across the Global Events portfolio, while providing centralized support across the Global Events Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Registration & List Management

Manage and maintain all event-related lists, including registration lists, waitlists, rooming lists, activity selections, and group assignments

Ensure alignment and accuracy across all platforms (CRM, Cvent, Eventbrite, and internal trackers) in coordination with MSC and technology teams

Support payment tracking, reporting, and coordination of attendee refunds

Reconcile registration data with hotel rooming lists and internal records and provide accurate and timely reporting to Event Leads and leadership

Communications & Attendee Experience

Draft and compile event communication content (registration emails, updates, reminders) for Event Lead review, partnering with the MarComm team to ensure alignment with brand standards and messaging

Manage email distribution lists and execution through platforms such as Mailchimp or equivalent providers

Set up and manage WhatsApp groups for events to support real-time attendee communication

Prepare templates in Canva for onsite communications and event use

Support inbound attendee communications, including dietary requirements and general event-related inquiries

Partner with Event Leads and MSC team to ensure clear, timely, and consistent communication to attendees

Event Operations & Logistics

Coordinate event supplies, packing, and shipping logistics for Global Events and maintain inventory of event materials

Prepare the Global Events team for onsite execution, including materials, run-of-show alignment, and registration readiness

Manage the onsite registration experience and drive ongoing improvements to registration processes, including coordination of materials such as lanyards, luggage tags, and name badges

Support food and beverage coordination by tracking and communicating dietary requirements

Update and maintain Event SOPs and process documentation, identifying opportunities for improvement

Support the development and ongoing management of Global Events attendee loyalty initiatives and loyalty rewards group

Support Event Leads with setup and coordination of MyEO events and pre- and post-event activities, working closely with local attendee groups

Liaise with Chapter Managers in host and surrounding chapters to support local engagement and coordination

General Support

Support Event Leads and internal stakeholders as needed to ensure successful program delivery

Provide administrative and operational support across the Global Events Team, responding to requests from multiple team members and prioritizing needs across concurrent events

Assist with small events or additional projects as assigned

Other duties as required

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

Bachelor’s Degree and two or more years administrative experience, association work, event planning or coordination related work

Proficiency in MS Excel is a must

Proficiency in Microsoft Office presentations tools

Exceptional customer service and organizational skills, with the ability to support entrepreneurial audiences with high expectations and attention to detail

Demonstrate a solution-oriented mindset and promote quality through continuous performance improvement

Works harmoniously and effectively with others as part of a team

Knowledge of Canva, project management software like Monday.com, C events desirable

A self-starter who desires to show ownership and commitment to the job

Ability to travel domestically and internationally up to 10% -15% of the time

POSTING DISCLOSURES

Compensation: 42,000 - 46,000 MXN Gross Monthly Salary

Candidate Data Privacy Notice: HR Candidate Privacy Notice 2026.pdf

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact [email protected].

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS / ROLE CONDITIONS

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.

The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.

The role requires travel up to 10%-15%

The role requires occasional early morning/evening meetings across time zones. Especially during event season.

The role requires lifting/moving up to 5 kgs, as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.