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Tijuana / Global

urge tijuana ejecutivo bilingüe

Job Description

Bilingual Customer Service Representative

Location: Tijuana, Baja California, Mexico

We are looking for Bilingual Customer Service Representatives to join our team in Tijuana. If you have strong communication skills and enjoy helping customers, we'd love to hear from you!

Requirements

Conversational to advanced EnglishElementary school diploma or higherCustomer service experience preferredCall center experience is a plusExcellent verbal and written communication skillsAvailability to work assigned schedules

Key Responsibilities

Answer inbound customer callsProvide information and support regarding customer accountsResolve customer inquiries and concerns professionallyUpdate customer information in company systemsDeliver an outstanding customer experience

Compensation

Monthly salary: MXN $17,268 to $22,760Performance-based bonuses

Benefits

Paid trainingIMSS (Mexican Social Security)Private medical insuranceLife insuranceGrocery vouchersMeal vouchersEmployee discountsGym membership discountsCompany savings fundCompany parkingFlexible schedulesEnhanced maternity leaveReferral programIndefinite-term employment contractPaid vacation and statutory benefitsAdditional paid personal daysCareer growth and development opportunities

Available Schedules

6:00 AM 4:00 PM7:00 AM 5:00 PM9:00 AM 7:00 PM9:15 AM 7:15 PM10:00 AM 6:00 PM10:00 AM 7:00 PM

Full-time | Permanent Position

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