Manager, IT Infrastructure & Operations

Required

- Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent relevant experience considered.

- 7+ years of progressive IT infrastructure and operations experience, including at least 2 years leading and developing technical teams.

- Strong hands‑on experience with enterprise networks, servers, virtualization, storage, backup and recovery, and infrastructure monitoring.

- Experience with identity and access management, directory services, and Microsoft 365.

- Working knowledge of cybersecurity practices, including infrastructure security, patching, vulnerability management, and incident response.

- Experience supporting multi‑site operations; manufacturing, distribution, or warehouse environments required.

- Experience with IT service management, disaster recovery, and technology project implementation.

- Demonstrated experience managing technology vendors, service providers, budgets, and multiple projects and priorities.

- Strong leadership, problem‑solving, communication, and customer‑service skills with the ability to work effectively across technical and business teams.

- Professional proficiency in English and Spanish.

- Ability to travel periodically to company facilities in Mexico and the United States (approximately 15–25%).

- Availability for after-hours and weekend maintenance windows and on‑call escalation in support of continuous manufacturing operations.

Preferred

- Experience with ERP environments; Infor Syteline / CloudSuite a plus.

- Database administration experience, including Microsoft SQL Server.

- Experience supporting engineering or design environments such as CAD and PDM.

- Experience with co‑location or hosted data center environments, and with co‑managed or outsourced security models.

- Experience supporting audited compliance programs such as ISO, C-TPAT, or SOC 2.

- Experience

Vacantes Abiertas 1 Turno L-V: 7:00 - 16:45

City Tijuana

Idiomas Sin especificar

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